Shipping – Useful Information
Welcome to the section dedicated to shipping on ducadisangiusto.com. Here you will find all the information about costs, delivery times, shipping methods, and responsibilities related to the dispatch of our products.
Shipping Destinations and Delivery Times
Summary table
| Destination | Shipping cost | Free shipping threshold | Delivery time |
|---|---|---|---|
| Italy | €8.00 | Free over €100.00 | 24/48h (islands excluded) |
| EU countries | €20.00 | Free over €300.00 | 4–5 business days |
| Non-EU countries | €35.00 | Free over €500.00 | 7–14 days, depending on address and postal code |
Note: For non-EU countries, any customs duties, import taxes, and additional clearance-related costs are the responsibility of the customer.
Shipping Cost Calculation
During checkout, the system will automatically calculate the shipping cost based on:
- Delivery country
- Postal code
- Free shipping threshold, if applicable
Delivery Terms
- Shipments are made via express courier to the address provided in your order.
- Please ensure that the address and contact details entered are correct: any additional costs due to errors (incorrect address, unavailable recipient, wrong phone number) will be charged to the customer.
- Once the package leaves our warehouses, ownership and transport risk pass to the customer.
Product Availability
In the rare event that one or more items are unavailable:
- We will proceed with a partial shipment (where possible)
- We will notify you by email
- We will issue a refund for the missing items
Customs Duties (Non-EU Countries)
For orders shipped to non-EU countries:
- Duties, taxes, and import costs are not included in the final price
- The courier may require payment of duties before delivery
- Any delays caused by customs are beyond our control
Contact for Shipping Inquiries
For any information or inquiries regarding your order, you can contact us:
- Email: info@ducadisangiusto.it
- Phone: +39 049 94 26 261 (Mon–Fri, 9:00–18:00)